We assure for delivery of best product and services to our esteemed customers at fabstry.com. Customer satisfaction is our top priority.
We provide option to our customers for returning the product within 2 days on no-question ask return policy. Please read our return policy carefully, as it outlines the conditions for returning products purchased from our site.
Please go through the policy as under:-
Shipping Policy
1. We offer free shipping on all pre-paid orders within India.
2. Cash on Delivery (COD) is available within India on orders below Rs 5000/-. Kindly note that cash on delivery is not available for customized or stitched products.
3. It usually takes 7 to 10 working days to dispatch ordered products. Customized orders can take additional 3-5 working days. Once order has been dispatched, customer can get tracking information via email and also may check their delivery status on accounts page at fabstry.com.
Return Policy
- We have 2 days no-questions ask return policy.
- Kindly initiate your returns request by sending e-mailing at contact.advikcreation@gmail.com within 2 days (48 hours) from the date of receiving the product.
- We will arrange for pick up the product from your premises. Customer will have to bear the cost of return shipping.
- Items being returned must be unused, unworn, unwashed and undamaged. Return items will only be accepted in their original packaging, including: hangers, polyester bags, hang tags on garments.
- It will take 5 to 7 business working days for refund after the product is received back to our warehouse.
Please note that the following products will not be eligible for return:
- Any product that exhibits physical damage or not in the original condition/ form.
- If the product is customized for you like- stitched blouses.
- If the return is requested after 2 days of receiving the shipment.
- Multiple returns from the same customer within the short span of time are also not eligible for return. E.g–If customer requests to return more than 5 products within a month, in this case only up to 50% of the total order value can be returned.
- International orders are not eligible for refund.
Cancellation Policy
Orders once placed cannot be modified or cancelled for any reason.